Wednesday 28 December 2016

A Natural Born Manager, Kate Putnam

The job of a manager is inherently complex, requiring someone who is able to juggle a variety of tasks simultaneously, while communicating with and delegating to one’s team to ensure the company is working at full and efficient capacity. Kate Putnam has thrived at this job in a number of positions since graduating from the University of New Hampshire with a BA in Communication and Marketing.  Moreover, she has received several awards to commend her dedication to the job, and especially, her dexterity in quality customer care and service. It goes somewhat without saying that Kate Putnam and Respect go hand in hand when it comes to dealing with the public.

 

Yet Kate Putnam is equally keen and seasoned at excelling in the committee room. Between 2002-2011 she worked at Breckenridge Grand Vacations where she served as Marketing Guest Services Manager and received the honorable recognition of Ten Time Employee of the Month.  Her duties involved brainstorming and conceptualizing all mailing to guests, implementing a streamlined training program for all admin employees, and negotiating and submitting all contracts for vendors and lodging partners. Kate’s subsequent position was as General Manager at White Rock Independent Living Community. This position afforded her the next appraisal for her efforts in customer care, and in 2013, she was named Concord Young Professional of the Month. Here she was responsible for daily operations, other employees, as well as business expansion plans, PR, dealing with any complaints and resolving them, handling bills and making deposits.

Now the Senior Sales Manager at Attitash Grand Summit Hotel, Kate’s role involves managing accounts, contracts, improving service marketability; identifying issues and improvements in this arena, as well as creating progression flow charts for the executive team, handling PR and promotional or booking channels such as Tripadvisor.

If these steady successions (and successes) in management weren’t enough of a testament to her inherent leadership qualities, her numerous accolades prop her up further. In 2007 she received the ARDA Marketing Operational Support Staff National Award, especially honorable given that she was the youngest female to receive it, and while still a student, in 2014 she was awarded the Leadership Mount Washington Valley Class. Presently, Kate is a member of the Concord Young Professional Marketing and Steering Committee and the Bow Rotary, among various other memberships and responsibilities. For anyone interested in management, Kate Putnam’s repertoire is a case study for how to steadily climb the ladder. In terms of dedication; natural progression through the ranks and sticking to a fairly prescribed field, all the while fostering close ties with one’s colleagues by encouraging a defined company culture, and propping up community outreach and customer care as indispensable to a company’s growth strategy.